Frequently Asked Questions

What are the donation hours?


Monday - Saturday: 9AM to 7PM Sunday: 11AM to 6PM




Where can I donate?


You can bring your donations to any Thrift Giant location. Find a location. You can also schedule a home pick up through our partner, Recycle 2 Support.




What items do you accept?


We accept the following items:

  • Clothing (all types, sizes and materials)
  • Shoes (all types, sizes and materials)
  • Purses, handbags, backpacks
  • Jewelry and accessories
  • Linens and blankets
  • Household bath and kitchen items
  • Books
  • Toys
  • Electronics
  • Small appliances
  • Small home décor
  • Furniture (in good condition)
  • Rugs
  • Exercise Equipment
Wondering how to dispose of the items we don't take? Find alternative drop off locations.




What happens to my donations?


Items in good condition are resold in our stores and provide funds for our charity partners. Items that cannot be resold are responsively recycled to prevent them from ending up in landfills.




Who do my donations benefit?


The funds generated from your donations benefit our charity partners in the community. Check out the full list.




What is your return policy?


All sales are final. No refunds or exchanges.




What are the special sale days?


Our daily sales change every day, but we do have regular sales every Tuesday and Sunday. Tuesday is Senior day. Ages 60+ get 25% off their purchase. Sunday is VIP day. VIP members can show their card at checkout to get 25% off full priced items excluding jewelry. Become a VIP member by downloading the Thrift Giant mobile app.




What are your store policies?


  • Return policy – All sales are final. No refunds or exchanges.
  • Missing tag – No item may be sold if price tag is loose, missing, or altered. Items will be retagged and placed on the floor the following business day.
  • Fair prices – We have made every effort to price our items fairly. No employee is authorized to reduce prices.





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