Frequently Asked Questions
What are the donation hours?
Monday - Saturday: 9AM to 7PM
Where can I donate?
You can bring your donations to any Thrift Giant location. Find a location. You can also schedule a home pick up through our partner, Recycle 2 Support.
What items do you accept?
We accept the following items:
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Clothing (all types, sizes and materials)
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Shoes (all types, sizes and materials)
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Purses, handbags, backpacks
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Jewelry and accessories
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Linens and blankets
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Household bath and kitchen items
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Books
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Toys
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Electronics
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Small appliances
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Small home décor
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Furniture (in good condition)
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Rugs
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Exercise Equipment
What happens to my donations?
Items in good condition are resold in our stores and provide funds for our charity partners. Items that cannot be resold are responsively recycled to prevent them from ending up in landfills.
Who do my donations benefit?
The funds generated from your donations benefit our charity partners in the community. Check out the full list.
What is your return policy?
All sales are final. No refunds or exchanges.
What are the special sale days?
Our daily sales change every day, but we do have regular sales every Tuesday and Sunday.
What are your store policies?
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Return policy – All sales are final. No refunds or exchanges. -
Missing tag – No item may be sold if price tag is loose, missing, or altered. Items will be retagged and placed on the floor the following business day. -
Fair prices – We have made every effort to price our items fairly. No employee is authorized to reduce prices.